Consumers have been urged to immediately check for recalled LG solar batteries after the Government this week issued a safety warning notice.
Following a recommendation by the ACCC, the Assistant Treasurer, the Hon. Stephen Jones, issued a national safety warning to alert consumers to fire risks associated with recalled LG solar lithium-ion batteries which are installed in solar energy systems across the country.
The affected batteries risk overheating, potentially starting a house fire that could cause harm to occupants and property.
About 8,000 affected LG batteries remain at risk in homes across Australia. While most were manufactured by LG and installed in LG-branded systems, some were sold under other brands, such as SolaX, and in unbranded systems. Concerningly, about 6,000 of these batteries have not yet been located.
ACCC Deputy Chair Catriona Lowe warned that consumers should check right now whether their solar storage battery is subject to the recall.
“This includes non-LG-branded solar storage systems, which might also contain a recalled LG battery”, Lowe said, adding that if a battery is subject to recall, it should be switched off immediately.
“The solar battery recalls have expanded recently to include new models. Even if you have already checked whether your battery is affected by the recalls, check it again via the LG website, and turn it off straight away if it has been recalled,” Lowe suggests.
“LG will provide a refund, replacement or software update to fix the problem, and has also committed to paying compensation to consumers who incur higher energy bills while their system is switched off.”
Consumers with affected batteries are urged to register their details with LG to receive a free replacement, refund or software update.
Further information is available at the LG website here.
